Privacy Policy

Company: Glide Cabs
Region: Abia State and all states within the Federal Republic of Nigeria
Service Type: Logistics and Taxi Services
Address: 33 St Michael's Road, Aba, Abia State, Nigeria
Phone: +2348164059521
Email: info@glidecabs.net

Introduction

We respect the privacy of our customers and partners. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.

Information We Collect

When booking rides or using Glide Cabs services, we may collect:

• Full name
• Phone number
• Email address
• Pickup and destination addresses
• Payment-related information

We also automatically collect technical and usage data including:

• IP address
• Access time and date
• Device information
• Cookies and browser data
• Pages visited and searches performed
• Crash reports and error logs

Purpose of Data Collection

• Managing ride bookings and trip execution
• Providing customer support
• Improving service quality
• Fraud prevention and platform security
• Marketing and promotional activities
• Analytics and business operations

Third-Party Personal Data

If you book rides on behalf of another person, you confirm that you have their permission to provide their personal data to Glide Cabs.

Children's Privacy

Glide Cabs services are not intended for individuals under 18 years old. We do not knowingly collect data from minors.

If you believe a child has provided personal data, please contact us at: glidecab@gmail.com

Your Rights

Under the Nigeria Data Protection Act, 2023 (NDPA), you have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent at any time
• Request data portability

To exercise your rights, contact: support@glidecabs.net

Data Breach Notification

In the event of a data breach, Glide Cabs will take appropriate measures to contain and investigate the issue and notify users and authorities where legally required.

Data Deletion

You may request deletion of your personal data by emailing: unsubscribe@glidecabs.net

Certain data may still be retained where required by law, for fraud prevention, security, or legitimate business purposes.

Legal Basis for Processing

• Contractual necessity
• Legal obligations
• Legitimate business interests
• User consent

Sharing of Personal Data

We may share personal data with:

• Drivers and transport partners
• Payment service providers
• Technology and infrastructure providers
• Advertising and marketing partners
• Government authorities where legally required

Security Measures

We implement technical and organizational safeguards to protect your personal data against unauthorized access, misuse, or disclosure.

• Restricted access controls
• Server protection measures
• Monitoring and security systems
• Internal confidentiality procedures

Cross-Border Data Transfers

Your data may be transferred outside Nigeria where necessary for operational or service purposes, subject to appropriate safeguards.

Data Retention

We retain personal data only for as long as necessary to fulfill legal, operational, and contractual obligations.

Cookies Policy

Glide Cabs uses cookies to improve website functionality and user experience.

• Strictly necessary cookies
• Analytics cookies
• Advertising cookies
• Social media cookies

You may manage cookies through your browser settings.

Email Tracking Technologies

We may track email opens and link clicks to improve communication effectiveness. You may unsubscribe from marketing emails at any time.

Changes to this Privacy Policy

Glide Cabs may update this Privacy Policy periodically. Updated versions will be published on the website with the latest revision date.

Contact Information

Glide Cabs
33 St Michael's Road,
Aba, Abia State, Nigeria

Phone: +2348164059521
Email: support@glidecabs.net